Return and Refund Policy

Returns Policy


Reina's Books and Crafts Bookstore will accept, for returns or exchanges, items that are still in new, unused, unaltered, and free of damage by the costumer. For a full refund or exchange, please mail out your item within 21 days of the receipt's original order. Items must be returned with all Reina's Books and Crafts Bookstore's tag or sticker price attached, items must be in their original packaging medium, such as a box or a bubble mailer. Used books sales are final - Returns and exchanges will be made only if we fail to describe an item accurately.